As you know, the client is responsible for paying delivery costs.
Nevertheless, many studies have shown that often these costs are the main reason for abandonned shopping carts.
Many e-commerce sales are lost due to delivery costs being deemed too high.
We therefore recommend that you set delivery costs as low as possible (without having detrimental effect on your packaging or choice of carrier).
In the case of very expensive artworks, we recommend that you offer to pay for all, or part of, the shipping costs. We understand that offering free shipping can sometimes be difficult but this gesture will help you increase your sales.
If this is not possible then please make sure you are not charging any higher than the actual shipping costs. It is better to succeed in selling a work even with a smaller profit margin than to not sell it at all.
To the right of the shipping costs (when you're editing the information of an artwork) you'll find a gauge to help you choose appropriate delivery costs. The scale will go from green to yellow to red depending on the delivery costs you intend to offer.
The closer the gauge gets to red, the more likely it will be that the buyer will be put off by the delivery costs. Make sure you use this gauge to evaluate the impact of your shipping costs on your ability to sell artworks.