As you know, the client is responsible for paying delivery costs, and you must set them when you add the work on Artsper.
Many studies have shown that these costs are one of the main reasons for abandoned shopping carts.This is a trend that has been noticed across the e-commerce sector, no matter what product is being sold.
It is now common practice among e-commerce platforms to provide free or very low shipping costs. More and more, consumers expect not to have to pay for delivery. It is up to us to guide you so that you can align yourself more closely to consumer habits and expectations and boost your sales.
That is why we have decided to limit the delivery costs that you enter when you add new artworks. You won't be able to validate an artwork anymore if the delivery costs gauge is red, as we estimate that our chances to sell it are very low.
This gauge depends on the price of the artwork and will go from green to yellow to red depending on the delivery costs you intend to offer.
The closer the gauge gets to red, the more likely it is that the potential buyer will be put off by the delivery costs and will not end up purchasing the artwork.
We therefore recommend that you set delivery costs as low as possible, without it having a detrimental effect on your packaging or choice of carrier. In the case of very expensive artworks, we recommend that you offer to pay for all, or part of, the shipping costs.
We'd like point out that it is often better to succeed in selling a work even with a smaller profit margin than to not sell it at all. Low delivery costs will help you sell more works and expand you network of collectors.