Frequently Asked Questions
- Why choose to have a membership?
- How do I set my delivery charges?
- Why is my gallery page not visible on Artsper?
- Where can I find Artsper's commission and subscription invoices?
- How do I manage an order paid in a foreign currency ?
- How are galleries selected?
Optimize your sales on Artsper
- What are the Requests & Suggestions?
- Find out how to promote your catalog!
- Discover our advertising options!
- Make private offers!
- Promotion rules
- Offer discounted prices on Artsper!
My Gallery Profile and Information
- The back office has had a makeover!
- How do I edit the information on my profile?
- How can I add/change my gallery cover picture?
- How can I change the contact information?
- What are the different subscription types?
- How do I manage/change my subscription?
Managing my artwork catalogue
- Create your portfolios
- Add your design objects!
- Add an artwork
- How do I add a new artwork?
- Your artwork catalogue!
- Customers ask for more pictures
Add your works on Artsper
- Step 1: How to create an artist profile?
- Step 2: How do I complete the information on my artist file?
- Step 3: How do I choose adequate photos?
- Step 4: How do I complete the 'General Information' section?
- Step 5: How do I correctly fill out the 'Edition information and Authenticity' section?
- Step 6: How do I write a relevant description of the artwork?
Managing my artists
Managing my orders
- How do I ship my order?
- What do I do when I receive a notification that one of my artworks has been ordered?
- How to properly pack your artworks?
- After I sell an artwork, who do I invoice and how?
- How do I track a delivery in my back office?
- Don't forget to include the invoice and the certificate of authenticity
Promote your exhibitions on Artsper
- How do I announce an exhibition on Artsper?
- Why should I share my exhibitions on Artsper?
- Can I add an exhibition on Artsper even if the works displayed are not on the platform?
- What information do I need to provide to add an exhibition on Artsper?
- I can’t change my exhibition's cover picture
- How do I add a video of my exhibition?